Energy Ombudsman Tasmania
State-based scheme which investigates and facilitates the resolution of complaints from residential and small business customers about their gas and electricity companies
- The Energy Ombudsman may investigate complaints relating to the sale and supply of gas and electricity. This may include:
- connections and disconnections
- electricity or gas issues which affect you or your property, including damage to property, the supply of electricity or gas services, eg. delays or quality of supply
- billing disputes
- poles and wires/private lines
- customer service complaints.
Contact Details
Phone:1800 001 170
Fax:03 6233 8966
Address
Ground floor 99 Bathurst Street
Hobart Tasmania 7000
Mail Address
GPO Box 960
Hobart Tasmania 7001